FREQUENTLY ASKED QUESTIONS
Some brides often find visiting bridal boutiques daunting. At Plush Couture we are there to help you, guide you and alleviate all your anxieties and worries and make your visit to us worthwhile and memorable.
Here are some of our most common questions, but if you still have any lingering questions or concerns please don’t hesitate to reach out to us!
Q. DO I NEED AN APPOINTMENT?
Our goal at Plush Couture is to help you find your dream wedding dress! For that reason, we do require you to book an appointment. This way we can ensure that there will be a dedicated consultant and fitting room available to avoid disappointment. To make an appointment, please call us on 020 8529 1163, email ku.oc.erutuochsulpnull@ofni or book here. Please – no fake tan!
Q. HOW MANY PEOPLE SHOULD I BRING?
We suggest keeping the entourage simple. Choose two to three close friends and/or family members who know you best and who will give you the support and encouragement you deserve! Above all else, remember you are the one who will be wearing The Dress – you are the bride, it’s your gown!
We have limited seating so if you bring more than the number of guests that the room allows, please bare in mind they will need to stand. Only bring the key people that you cannot make this decision without. For some, this may mean shopping alone and for others it may be a couple of loved ones.
Q. HOW DO I PURCHASE MY GOWN/WHAT HAPPENS NEXT?
Once you have found “The One”, we get you to read our terms & conditions on the order form, sign it and 50% is the minimum deposit required to place an order. You can also pay the entire cost of your order in full if you wish. Once the dress is in, we will contact you and arrange a convenient time for your fitting. You will need to bring the bra and shoes that you will be wearing on your big day for your fitting.
Q. WHAT IS THE PRICE POINT OF YOUR GOWNS?
Our gowns start right around £699 and go up from there. There will always be a large selection of gowns between the £2,500 – £6,000 range. We will absolutely honor your budget and do our best to find you a gown that you love.
Q: WHAT SIZE DRESSES CAN I TRY ON DURING MY APPOINTMENT?
We carry dress sizes from 8 – 26. Every dress will fit differently. We understand that it can be difficult to envision your wedding dress when the sample that you try on doesn’t fit perfectly, but we’ve got all sorts of tricks to help you get a close(r) vision of what you will look like on your wedding day. We’ve got pedestals to stand on to add length, clips to close in fabric, and panels to add fabric.
Q. HELP! MY WEDDING IS IN A FEW MONTHS, CAN I STILL GET A DRESS?
Absolutely! We have lots of dress options that can be ordered with a quick turnaround. Depending on the designer, it may incur an additional fee. We also sell select samples right off the rail (and often for a discount!).
Q. I JUST GOT ENGAGED AND MY WEDDING ISN’T FOR ANOTHER YEAR (OR MORE!), WHEN SHOULD I START SHOPPING FOR MY DRESS?
Some brides find their dream dress straight away. For your peace of mind, looking a year before your big day allows you time to try on dresses, place your order in time and allows for alterations. Most of our gowns are made to order meaning that the dress doesn’t start getting cut and sewn until you place your deposit on the dress!
The earlier you decide on a dress, the more time you have to plan all the other details of your wedding, or just relax and get excited for your big day!
Q: WHEN SHOULD I ORDER MY VEILS AND ACCESSORIES?
Our veils and accessories are either made to order or sold directly off the rack. If the piece is being made especially for you, it may require some patience for the piece to arrive in the shop. Standard production time for veils and accessories is between 2 – 3 months. And while we can always accommodate a rush, it may cost a little bit more!
Q. DO YOU OFFER ALTERATIONS?
We select the gown size based on your measurements, but we can pretty much guarantee that your dress will need alterations to get the best fit. We recommend our brides to our contracted seamstresses. The cost of alterations is not included in the price of your gown / bridesmaid dresses and you will need to pay this in cash directly to your fitter as our seamstresses are not affiliated to Plush Couture.
Q: DO YOU OFFER ALTERATION FITTINGS ON WEEKENDS OR EVENINGS?
Currently, alteration fittings are available Tuesdays to Fridays between 10:00 – 18:00 (last fitting 17:00).
Q: DO YOU BOX DRESSES FOR WEDDINGS ABROAD?
Yes, we offer two types of cabin-approved wedding boxes which can be ordered from us and for a small charge we will professionally steam and box your gown so that it arrives in perfect condition.
Q: DO YOU OFFER A DRY CLEANING SERVICE?
We can recommend a company to clean your gown professionally and to box it after the wedding. Prices vary depending on the gown and the size of the box required.
Q. WHERE CAN I PARK?
There are dedicated parking bays all along the main street and side streets , you can make parking payments over the phone or you can purchase vouchers next door to us.